Telecommunications Market Review - Consumer Survey

Closed 12 Nov 2018

Opened 15 Oct 2018

Feedback Updated 18 Dec 2018

We Asked

The Communications Commission requested views from consumers on the provision of telecommunications services in the Isle of Man.

You Said

28 responses were received in response to the survey. 22 of the respondents gave permission for their response to be published.

We Did

Responses to the survey have been analysed and will be taken into account as part of the market review which is currently underway. A consultation on the market review findings, including Significant Market Power designations and appropriate remedies, will be released in 2019.

Published Responses

View submitted responses where consent has been given to publish the response.


The Communications Commission (the Commission) is undertaking its second round of market reviews.

The last market reviews were published in 2012 and now the Commission feels that conditions have changed enough that a second round of market reviews should be conducted.

Why We Are Consulting

A Call for Inputs was live throughout June and July which allowed businesses the opportunity to provide any feedback relevant to the market reviews.

This survey is a chance for consumers to provide their views.

What Happens Next

Once the survey has concluded, the responses will be analysed as part of the market review process.

The aim is to have a market review report out to consultation in the first quarter of 2019.


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