Pharmaceutical Needs Assessment Public Survey

Overview

The purpose of this survey is to gather insight into how people experience pharmaceutical care across the Isle of Man. We want to hear from patients, carers, and the public about the services they receive from community pharmacies, the pharmacy at Noble’s Hospital (Manx Care), medical centres, and online providers.

In addition to understanding current experiences, the survey seeks to identify people’s needs and expectations for pharmacy services in the future, ensuring that provision is accessible, effective, and aligned with the health needs of our population.

Why your views matter

Public views will inform the development of a new Pharmaceutical Needs Assessment (PNA) for the Isle of Man. The purpose of a PNA is to assess the current and future pharmaceutical needs of the population and to determine whether the provision of current pharmacy services is sufficient to meet those needs.

A survey of this kind has not been undertaken since the last PNA in 2019, and your input is vital to ensure that pharmacy services remain accessible, effective, and responsive. The PNA will consider the full range of services delivered by pharmacists and pharmacy technicians — from community pharmacies and online providers to those working within Noble’s Hospital (Manx Care) and other medical practices.

The findings will guide decisions about what services should be available as part of pharmaceutical care, how they are delivered, and how they can best support the public. By contributing to this consultation, you will help shape the future of pharmacy provision across the island.

What happens next

The document will provide a summary of the views expressed on each topic. The summary will then be subject to consultation in Spring 2026 with all the providers of pharmaceutical care on the Island to allow them to contribute.

Once this information has been received by the DHSC a draft Pharmaceutical Needs Assessment will be produced for consideration by the Department in Summer 2026.

Finally, the Department aims to publish the PNA in Autumn 2026.

Reasonable adjustments and alternative formats

The Department is committed to equal opportunities and our aim is to make our documents easy to use and accessible to all.

The Department will take steps to accommodate any reasonable adjustments and provide such assistance as may reasonably be required to enable access or reply to this consultation.

If this document is required in another format or assistance is required with accessing or replying to this consultation, please email StrategyandPolicy.DHSC@gov.im

Responding to this survey and questions

This consultation can be responded to by clicking on the 'Online survey' link below.

Alternatively you can download a paper version of this consultation from the 'Related' section below and email it to StrategyandPolicy.DHSC@gov.im or post it to:

Department of Health and Social Care,
Head Office,
1st Floor Belgravia House,
Circular Road,
Douglas,
IM1 1AE