Using Bus Vannin Services if you have a disability

Closed 27 Sep 2021

Opened 16 Aug 2021


The Department of Infrastructure would like to make it easier for people with disabilities to use Bus Vannin services.  To do this we are seeking views from people with a disability, their carers and their families, to find out the barriers to using Bus Vannin they have experienced, or are concerned about.

Why your views matter

We have already undertaken a consultation regarding concessionary fares, and are in the process of considering the responses to that consultation with our colleagues in the Department of Health & Social Security, the Department of Education Sport and Culture, and the Treasury.   This will help us in our work to bring the Concessionary Fare Regulations to Tynwald later in 2021.  The initial findings of that consultation have already been published on the Consultation Hub in “We Asked, You Said, We Did”.

This consultation moves forward from this and we want to hear from anyone who has or represents someone with a disability so that we can be sure we’re doing all we can to enable everyone to use and enjoy the Island’s bus service.

Please read our Privacy Policy for more details and your rights.

Data Protection

The Department of Infrastructure is a controller under current Data Protection Legislation.  We will hold the personal information provided for the purposes of this consultation only.  Further details can be found; it provides more information about the way in which we use, share and store your personal information, and what your rights are.  You can also contact our Data Protection Officer by emailing or ringing 686785.


  • All Areas


  • People with disabilities or long term illness


  • Policies, strategies & plans
  • Travel links, airport & harbours
  • Disabilities & long term conditions
  • Buses, trams & railways